OSF Saint Francis
Peoria, IL
OSF Saint Francis partnered with CS&G to improve the patient experience and throughput by implementing enhanced Wayfinding.
After extensive input from stakeholders, CS&G recommended a color coded zone concept to build on their existing room number sequence. This unified terminology was helpful to staff and visitors alike.
CS&G designed a printed/on-line “Patient & Visitor Guide Campus Map” that OSF produces and updates in house.
OSF/CS&G rolled out an extensive interior directional sign system supplementing their existing identification signs with immediate strong ROI indicators.
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